23 Sep 3 Ways to Strengthen the Feline Client Experience

September 23, 2025 by Kirk Augustine
Source: CATalyst Council

We’re pleased to welcome the CATalyst Council™ as a sponsor of Animal Health Digest and to regularly share findings from the Catalyst Council Feline Market Insight Reports. Gina Fortunato and Kristin Wuhrman are working with us to pull actionable insights in support of growing the feline care segment of veterinary services. We’ll share them in Feline Findings at the link below.

Source: CATalyst Council™, September 23, 2025. Link. A feline-centered customer experience converts interest into first appointments, improves acceptance of care and rechecks, and strengthens loyalty, which increases visit volume.

“To ensure a more relaxed feline visit, keep the cat and caregiver together during a vet exam to reduce the cat’s stress and anxiety.”